Return And Exchange Policy
Our Return & Exchange Policy applies only to products purchased on our website – easydo.my. Any Easydo product purchased through third parties or our agents/distributors are not covered under this policy.
We offer returns and exchanges for defective or wrong items. For such unfortunate incidents in your order shipment, products will be returned the address below:
34, Jalan Puteri 4/8, Bandar Puteri, 47100 Puchong, Selangor
Kindly follow this easy 3-step process below for a quick and secure return & exchange process:
Please contact us immediately at +60122726963 (Whatsapp only)http://www.wasap.my/60122726963
Please provide the order number along with your email address and phone number for fastest service. To assure prompt resolution, please retain the shipping box, packing materials and the damaged items forassessment and inspection by the carrier.
Exchange will be made within 5 business days once the validity of the defective or wrong products is confirmed.
We only allow exchange of defective or wrong products provided the returned products are in its original packaging. Please be advised that prior authorisation is required on all returns and exchanges. Any return or exchange sent to us without return authorisation cannot be accepted. Return acceptance is at the sole discretion of Easydo.